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Government Sectorial supplement
for ONGs GRI Guide G3.1 Challenges Annexes
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Sole registry of beneficiaries
The Sole Registry of Beneficiaries – SRB, implemented in 2010, contains 36 questions from the registry of disability of the Ministry for Health and Human Services, 7 questions of interest to the Foundation, and 7 questions posed by the operators or beneficiaries. This questionnaire seeks to monitor the changes achieved by the operations in each one of the projects. In 2012, it is expected that the SRB will be adjusted based on the results from the impact evaluation carried out by the FSC so that it changes from being a description form to something more complex that serves as the baseline for the projects.
Currently, the SRB has been applied to 80%6 of the Foundation's projects and the information contained in it is related to the direct and indirect beneficiaries7 of the Foundation's projects. The operators are obligated to fill out this form for which a tool was developed to make it possible to download of information directly from internet or through a desk application that allows for the information to be captured and subsequently, when there is an internet connection, matched with what is already stored online. In a case where there is no computer, the form may be printed to be filled out afterwards. However, this option has always been considered a last resort for collecting information not just because it is not operative but also due to the FSC commitment with the environment.
The initial goal of the SRB is to identify the population the Foundation serves. However, it goes beyond that because it provides additional information that allows us as well as the operators themselves to follow up on the people and their progress as well as to establish possible future requirements in order to improve the results of the operation. The following are some of the interesting data revealed by the information gathered:
• 52% of the beneficiaries are women and 48% are men.
• 97% are affiliated to some kind of health program.
• 40% are classified as illiterate.
• Close to 50% of the beneficiaries are located in the lightly populated rural areas, 34% in the municipalities and 20% in the populated centers.
• 85% of the people belong to the lowest socio-economic strata, which correspond to levels 1 and 2. The rest is distributed between levels 3 and 4 (12%), only 1% in levels 5 and 6, and the remaining 1% is classified as not belonging to any level
• With respect to housing ownership, close to half of the benefitted households (an average of 1,700) are owners of the houses they inhabit, 21% live in rented or sub-rented housing, 11% live in housing belonging to a relative to whom they do not pay rent, and finally, the remaining 68% live in their own houses but they are still paying on the mortgages or they live on somebody else's property without paying rent
• On average, the households that are beneficiaries of the Foundation are made up of 4 members.
• 83% of the households have a monthly income that is below one minimum legal monthly salary (MLMS).
The following are among the lessons obtained through the application of the SRB (sole registry of beneficiaries):
• More careful training and supervision on our part are necessary in order to guarantee the proper gathering of information for the SRB. This reinforcement is in addition to the material delivered in the form of a manual and a video.
• The training must include the importance of using the information for the planning and follow-up of processes that not only benefit the Foundation but the operators as well. Therefore, the system should not be seen as an additional burden on top of the work but rather as a system of information and reference that supplies valuable data.
• The contractual commitments of the operators to deliver quality, complete and correctly filled out information make it possible to have a living system that supplies timely and quality information.
• The Foundation will do a revision of the SRB contents in reference to the results from the impact evaluation and this will make it possible to purge it and develop an tool that will go from a description to a baseline.
• The quality of the information was one of the main weaknesses that was seen at the beginning of the exercise. That is why verification screens were set up to gradually reduce the errors. However, permanent followup by the Foundation on the information provided by the operators becomes necessary.